Return Policy

We want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below:

1. Eligibility for Return:

• Damaged Products: Full refund or replacement for damaged items. Minor damages may qualify for a partial refund.

• Incorrect Products: Full refund or replacement if the product is wrong.

• Missing Parts: Partial refund or replacement if it affects the product’s function.

• Wrong Color/Size: Refund or replacement for non-function-affecting issues.

2. Return Process: To start a return, please provide:

1. Photos or videos of the damaged item (if applicable).

2. A screenshot of the dispute or complaint.

3. Return request (if needed by our Dispute Team).

3. Return Conditions:

• Returns must be initiated within 30 days of receiving the item.

• Products must be unused and in original packaging.

• Return shipping costs may apply unless the item is damaged or incorrect.

4. Non-Returnable Items:

• Customized, preorder, and special orders cannot be returned after payment.

5. Refunds: Once your return is processed, you will receive a refund confirmation email. Refund timing depends on your payment provider.